The Sales and Estimation Department serves as the primary interface between customers and the factory. The department is responsible for business development, project evaluation, quotation preparation, and customer relationship management.
Key Responsibilities
- Customer inquiries and support.
- Project review and technical evaluation.
- Cost estimation and quotation preparation.
- Tender and contract support.
- Product and solution recommendations.
- Sales order processing.
- Customer relationship management.
- Market analysis and business development.
- Coordination with production and procurement teams.
- Project follow-up and delivery coordination.
Objectives
- Achieve customer satisfaction and business growth.
- Provide accurate and competitive quotations.
- Support project success and profitability.
- Build long-term customer relationships.
- Expand market presence and opportunities.